EXIMIOUS provides customer service for brands and IT companies using a complete support operation on demand, available 24/7, every day of the year (including holidays). This operation includes agents and managers working across all time zones, automated training, QA, data entry and insights.
We can perfectly blend into any existing team. We can be your full time colleague, we can cover the times your team is not in the office (holidays, long hours), we offer 24/7 availability as well, or if you don’t have a team, we can be your team!
With a dedicated and professional support team you can focus more of your time on growing your business. We act as you trained us to act. We respond promptly to any question, comment, complaint or an issue that a customer reports. Covering every time zone, our specialists work hand-in-hand with your operations team to provide exceptional customer support with real-time response rate.
Once you hire our team, there will be no need to change the existing platform you’re using. We use what you use! It’s as simple as that. Our team will follow your steps and rules of escalating tickets, composing follow up emails, bug reporting, refunds processing etc. That way you will have full insight into the work of our agents
Ready to focus on your core business – instead of your internal support operations? We provide order status help, handle ordering problems, enrollment, reservations, and so much more.
We turn your visitors into customers with the help of our team available 24/7. Live chat currently has the highest satisfaction levels. More and more website visitors are using this method to communicate, 73% are pretty happy with their experience.
Social customer service is the practice of providing consumer support through social media channels such as Facebook, Instagram or TripAdvisor to quickly answer questions. Fast resolution of the problem is vital to good service, making social consumer support invaluable.
Our developers have experience building websites for almost every industry and on almost every platform including WordPress, Drupal and Joomla. We have built all sorts of web-applications from online forms, workflows to whole management systems.
A successful logo is an essential thing that startups or businesses of any scale must have! We guarantee you 100% original and unique concepts. Our creative branding experts create them from scratch, and we don’t use any base templates or clip art.
Accurate and organized data is the key to accelerating your business growth. Outsourcing data entry services is a profitable decision that can help you always have access to error-free data at an low cost.
We are finishing our first business year in which we achieved incredible success with all the projects we were working on. Even though the company is still young, our team has grown and developed very fast.
Our office has now expanded and got a team with headquarters in Boca Raton, Florida. Support team is in Belgrade, the capital of Serbia.